Hi, I’m ingrid.. EXCUSE ME MY FORMAL DETROIT GREETING WHAT UP DOE!
Proudly from Detroit I am IG!
A Black girl started in the customer service as a teen. Now a Black Woman proud business owner passionate towards being the voice of empowerment and creativity for uplifting our black-owned & minority-owned business brands.
IGC is the passionate stamp that Genuinely Cares being the voice that uplifts all things related when Customer Service is involved for Black/Minority owned businesses. IGC is also an advocate for organizations, nonprofits, and even your side hustle dreams.
This passion I have for Customer Service has guided my skillset to become certified in this field with over 15 years’ experience and obtain a degree in Business Management.
Being your small business Customer Service Success Manager voice for your brand is my priority to you, your clients/customers for wanting more of the skills and talents your business brand stands for and offers.
To my Detroit black and minority owned business brands you have a CS voice advocate. In a different city no problem this passion extends to you as well.
You do enough already allow IGC to be your CSM voice advocate because…I GENUINELY CARE!
My Approach
It all began with a passion. A Black girl started in the customer service as a teen. Now a Black Woman proud business owner passionate towards being the voice of empowerment for uplifting our Black-Owned and Minority-Owned businesses.
No more of a negative and gray cloud, the stereotypes faced as I’m here as your Genuinely passionate freelance voice that is the light for all things related to Customer Service being a crucial factor for our Black-Owned and Minority-Owned businesses. Being the voice that ensures your brand remains serviced-structured for continuous business longevity and success.
Because I GENUINELY CARE
Not defined by a stereotype
As powerful business owners of color. Customer Service has a gray cloud over how it’s viewed by others. I’m that voice that uplifts to showcase the bright side why Black and Minority Customer Service is a major priority. Let’s go on this journey!
Build it
Being clear, being confident, not to overthink it, be positive, a smile. Are some of IGC core values.
The beauty of your Business Brand is important to continue and evolve as the level of Customer Service grows.